Comparison
RetentionCheck vs Churnkey
Churnkey is built for the retention team you don't have yet. RetentionCheck is built for the founder reading exit feedback at midnight.
Churnkey removed every public price tier in 2026 and moved to contact-sales. If you have to book a demo to learn what your retention tool costs, you are not the customer they are building for.
Get your A-F Churn Health Grade in 30 seconds
Paste cancellation feedback. No signup. No demo call.
Try free| RetentionCheck | Churnkey | |
|---|---|---|
| Pricing | $99 lifetime | Contact Sales (formerly $250-825/mo) |
| Time to first insight | 30 seconds, paste text | Demo call + integration sprint |
| Integration needed | None | Stripe/Chargebee/Recurly + code |
| Built for | Solo founders + indie SaaS | Retention teams + enterprise |
| Output | Churn Health Grade A-F + ranked drivers | Cancel-flow A/B test results |
| Reads raw feedback | no, only structured tags | |
| Cancel flow builder | ||
| Payment recovery | ||
| Sales call required |
What Churnkey does
Churnkey is a full-stack enterprise retention platform. Cancel flow builder, payment recovery, feedback AI, MRR dashboards. It plugs into your billing system and runs alongside a retention team that has time to A/B test cancel offers. As of the 2026 cycle Churnkey removed all public pricing tiers and routes every prospect through a sales call. This is a deliberate move upmarket.
What RetentionCheck does differently
RetentionCheck reads the cancellation feedback you already have. Exit survey responses, support tickets, cancel-page comments, forwarded emails, a Notion doc you have been adding to for months. Paste it. In 30 seconds you get a Churn Health Grade from A to F, the top 5-8 drivers ranked by severity with confidence scores, and direct customer quotes backing each driver. No integration. No call. $99 once.
When to use Churnkey
Use Churnkey if you already have a retention motion, a customer success team, $50K+ MRR, and a billing platform you can wire into. The point-of-cancel optimization Churnkey ships is real value once you already know why people leave. The cost only makes sense at that stage.
When to use RetentionCheck
Use RetentionCheck if you are a solo founder or small indie SaaS team and you have not been able to articulate why customers leave because nobody has had time to read the feedback. The cancel flow is not your bottleneck. Reading the feedback is your bottleneck. We fix that first.
The verdict
These tools solve different stages of the same problem. RetentionCheck makes you fluent in why customers leave. Churnkey saves customers at the moment they try to leave. You buy Churnkey after you understand the answer RetentionCheck gives you. Most indie founders never get to the Churnkey stage because they cannot afford the salesperson. We exist for that gap.
What founders are saying
Public threads on r/SaaS shopping for a cheaper alternative.
“I built a churn recovery tool because my client refused to pay Churnkey's subscription cost just to send update-your-card emails.”
r/SaaS
“Gainsight is $1k/mo and overkill. Building a lightweight churn Early Warning System for founders.”
r/SaaS
“Anyone actually using ChurnKey? Did it move the needle?”
r/SaaS
“We kept getting 'too expensive' in our exit surveys. Something felt off so we actually dug in.”
r/SaaS
“I spent months thinking my churn was a product issue. Turns out the bigger cut was just failed payments.”
r/SaaS
“I keep finding out customers churned when Stripe sends me the email.”
r/SaaS
“Fellow bootstrappers, how are you handling customers who try to cancel?”
r/SaaS
Get your Churn Health Grade in 30 seconds
Paste cancellation feedback. Get an A-F grade and the top churn drivers ranked by severity. Free. No signup.
Get my A-F churn grade