Free SaaS exit survey tool
Exit Survey Question Generator
Generate a 6-question cancellation survey tailored to your SaaS in 30 seconds. Designed to surface the real reason customers leave.
Tell us about your product
Why exit surveys fail (and how this tool fixes that)
Most cancellation surveys ask vague questions like "Why are you leaving?" and get vague answers like "Too expensive." That tells you nothing actionable. A good exit survey isolates the trust event, the moment a customer decided you weren't worth the cost. This generator builds questions around that moment.
What you get
- 1 intro question that opens the conversation
- 4 diagnostic questions mixing multiple-choice and open-ended
- 1 closing rating question (NPS-style detractor signal)
- A short note on each question explaining the signal it surfaces
After you collect responses
Paste them into RetentionCheck to get an A-F Churn Health Grade plus the top drivers ranked by severity. 30 seconds, no signup.
Related
- Cancellation Email Teardown : paste a single cancellation email, get severity + driver in 10s.
- Churn Rate Calculator : see what current churn costs you per month and per year.
- Exit Survey Questions Guide : what to do with the responses once you have them.
- Submit your Churn Grade : get a public A-F grade for your SaaS plus a backlink.
Get the full picture
Once you have cancellation responses, RetentionCheck graded them in 30 seconds. A-F Churn Health Grade plus the top drivers ranked by severity. No signup.
Used by founders to analyze real cancellation feedback