Skip to main content

For SaaS founders losing customers

Paste your churn data. Get a retention playbook
in 30 seconds.

Get a Churn Health Score (A–F), the top 5–8 churn drivers ranked by severity, and the one thing to fix first.

Free to start, no credit card.View pricing
Brian Farello, founder of RetentionCheck

Hi, I'm Brian. I built RetentionCheck after leading CX ops at Stereo.

  • Led a 25-agent support org
  • Grew CSAT from 71 to 95
  • Eliminated 2,000+ weekly tickets at the root

Built for founders who can't afford another lost customer

Paste from Intercom, Zendesk, Typeform, Google Forms, or CSV. Stripe Connect for one-click ingest.Analyzed by Claude AI. Demos aren't stored.

What you'll do instead of:

  • Doing nothing: see the one churn driver costing you the most revenue this week.
  • Asking ChatGPT: get a Churn Health Score benchmarked on real SaaS patterns, not improvised by a general chatbot.
  • Reading Intercom reports: get ranked insights with direct customer quotes, not vanity charts.

Questions

What kind of feedback can I paste?
Anything: cancellation emails, exit survey responses, support ticket excerpts, NPS comments, CSV exports. Plain text or structured data. We handle any format.
How is this different from ChatGPT?
RetentionCheck gives you structured output: severity rankings, confidence scores, specific recommendations, and an executive summary. Plus it saves your analysis history and tracks churn trends over time. It's a purpose-built tool, not a generic chatbot.
Is my data safe?
Your feedback text is sent to Claude AI for analysis and is not stored after the session. Analysis results are saved to your account if you're signed in. We never share your data with third parties.
How many responses can I analyze?
Free accounts can analyze up to 500 feedback items per analysis (3 analyses per month). Pro accounts handle up to 5,000 items with unlimited analyses.
Do I need a credit card to start?
No. The free tier gives you 3 analyses per month with no signup required on the demo, and no credit card needed to create an account.
Can I share my Churn Health Score with my team or on Twitter?
Yes. Every analysis gets a public share link and a branded OG card, so you can drop it in Slack, email your cofounder, or post your Churn Health Grade with one click.