Your churn, graded by AI.
How bad is your churn, actually?
Paste 50 cancellation reasons and get a letter grade, the top drivers, and the one thing to fix this week.
Built for founders who can't afford another lost customer
Paste from Intercom, Zendesk, Typeform, Google Forms, or CSV. Stripe Connect for one-click ingest.·Analyzed by Claude AI. Demos aren't stored.
What you get
Every analysis. Free tier included.
Churn Health Score
A letter grade and a 0 to 100 score. Benchmarked on real SaaS patterns, not vibes.
B
72/ 100
A 80+B 65+C 50+D 35+F <35
Ranked drivers
- Pricing friction32%
- Missing integrations21%
- Onboarding drop-off14%
- Support response time9%
Fix this week
Cut pricing friction at the annual plan. Critical driver, 32% of cancellations, addressable this sprint.
Trends
Churn down 27 points over 12 weeks.
Share cards
Churn Health
B
retentioncheck.com
Branded OG card on every analysis. Drop in Slack or post on X.
What you'll do instead of:
- Doing nothing: see the one churn driver costing you the most revenue this week.
- Asking ChatGPT: get a Churn Health Score benchmarked on real SaaS patterns, not improvised by a general chatbot.
- Reading Intercom reports: get ranked insights with direct customer quotes, not vanity charts.
Questions
What kind of feedback can I paste?
Anything: cancellation emails, exit survey responses, support ticket excerpts, NPS comments, CSV exports. Plain text or structured data. We handle any format.
How is this different from ChatGPT?
RetentionCheck gives you structured output: severity rankings, confidence scores, specific recommendations, and an executive summary. Plus it saves your analysis history and tracks churn trends over time. It's a purpose-built tool, not a generic chatbot.
Is my data safe?
Your feedback text is sent to Claude AI for analysis and is not stored after the session. Analysis results are saved to your account if you're signed in. We never share your data with third parties.
How many responses can I analyze?
Free accounts can analyze up to 500 feedback items per analysis (3 analyses per month). Pro accounts handle up to 5,000 items with unlimited analyses.
Do I need a credit card to start?
No. The free tier gives you 3 analyses per month with no signup required on the demo, and no credit card needed to create an account.
Can I share my Churn Health Score with my team or on Twitter?
Yes. Every analysis gets a public share link and a branded OG card, so you can drop it in Slack, email your cofounder, or post your Churn Health Grade with one click.
Churn benchmarks by industry
All 100+ industriesHow does your churn rate compare? Average monthly churn for common categories: