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For Stripe founders at $5-50K MRR

Dashboards tell you churn went up. They don't tell you what to ship Monday.

Paste your cancel reasons. Get the one fix to ship this week, plus a Churn Health Score.

Get your Churn Health ScoreNo card. ~2 min.
We publicly graded Slack, Notion, Evernote + 8 more.
Churn Report CardAT RISK
D
46/100
Churn Health
Price outran value38%
Lost to a competitor27%
Never activated19%
Ship this weekAdd an annual plan + a “pause” option before the cancel button.

Sample feedback loaded. Hit analyze for an instant grade, or to paste your own.

Brian Farello, founder of RetentionCheck

I read every cancel myself. Built this after cutting 2,000+ weekly tickets at Stereo. Brian, founder

Free for the first 3 analyses. $99/mo unlimited.

We've publicly graded 11 SaaS you know: Slack, Notion, Evernote and more. 651+ analyses run.

Imports from:IntercomStripeTypeformZendeskGoogle FormsCSV
Works inside:Claude CodeCursorZedClaude DesktopMCP

Built for Stripe SaaS at $5-50K MRR. Not an enterprise retention suite, not a dashboard. Analyzed by Claude. Demos aren't stored.

Live churn teardowns

We graded the SaaS you use every day. Here's who's bleeding.

Every teardown pulls public Hacker News, G2, and Reddit data, runs it through the tool, and publishes the ranked drivers with verbatim quotes. Plus a Churn Health Score.

EvernoteFCursorDNotionDFigmaDSlackDMonday.comCZoomCAsanaCHubSpotDLinearB
See all 11 teardowns →Browse the SaaS Churn Index →
Notion · live grade · 30 secondsRetentionCheck

D

44/100·Churn Health·Bottom 6 of 10 SaaS we graded

Top 3 retention killers (each high severity, -12 pts)

  1. 1.Feature bloat and AI slop pressure88% conf.
  2. 2.Performance degradation at scale85% conf.
  3. 3.May 2025 pricing restructure82% conf.

What the market said

“Notion is having a mid-life crisis.”Hacker News · 60+ public complaints
Run yours Share this grade

Weekly teardown

Get the next SaaS Churn Index teardown free

New teardown every Monday. Unsubscribe in one click.

What you walk away with

A grade, a fix, a number that moves.

Free for the first 3 analyses. No card.

Your churn, on one screen

You will see a letter grade and a 0 to 100 score the moment you paste. Benchmarked against real SaaS, screenshot-ready for your cofounder.

Sample
B
72/ 100

Why they actually leave, ranked

  • Pricing friction32%
  • Missing integrations21%
  • Onboarding drop-off14%
  • Support response time9%

The one fix to ship Monday

You will know exactly which driver is highest-leverage this sprint - ranked by severity and quote density - so you stop debating in standup.

Proof your fix worked

Pro

You will watch your Churn Health Score climb week over week as fixes ship. 27 points in 12 weeks is normal.

Receipts your cofounder will read

Churn Health

B

retentioncheck.com

You get a branded share card on every analysis - drop in Slack, post on X, end the “is churn actually bad?” debate.

Ask in your IDE

$ npx @retentioncheck/mcp-server

You will pull live cancellations from Stripe and grade them without leaving Claude Code, Cursor, or Zed. Install

Built by

Brian Farello, founder of RetentionCheck

“Hi, I'm Brian. I built RetentionCheck after leading CX ops at Stereo, where I cut 2,000+ weekly tickets at the root and grew CSAT from 71 to 95.”

Brian Farello, Founder

EmailXLinkedIn

Frequently asked

Questions

How is this different from ChatGPT?
RetentionCheck gives you structured output: severity rankings, confidence scores, specific recommendations, and an executive summary. Plus it saves your analysis history and tracks churn trends over time. It's a purpose-built tool, not a generic chatbot.
Is my data safe?
Your feedback text is sent to Claude for analysis and is not stored after the session. Analysis results are saved to your account if you're signed in. We never share your data with third parties.
Do I need a credit card to start?
No. The free tier gives you 3 analyses per month with no signup required on the demo, and no credit card needed to create an account.

Get the grade. Get the one fix. Ship it Monday.

Paste a cancel reason or two. Free, no card, about two minutes.

Get your Churn Health ScoreNo card. ~2 min.