How It Works
1. Upload Feedback
Paste cancellation reasons or upload a CSV. We handle any format — free text, surveys, or structured data.
2. AI Analyzes
Claude AI categorizes feedback into churn patterns, ranks by severity, and surfaces real customer quotes.
3. Get Insights
Get an executive summary, priority actions, and specific recommendations — export as PDF, CSV, or share with your team.
What You'll Get
Example Insight
Price too high relative to perceived value
Critical
34% of responses · 34 mentions · pricing, value perception
“Love the product but can't justify the cost anymore”
Recommendation: Consider a lower-tier plan or annual discount to retain price-sensitive customers
0
30s
Average analysis time
3-8
Churn categories per analysis
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