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For Stripe founders at $5-50K MRR

Find out exactly why your customers cancel. In 48 hours.

The $499 Churn Audit: every churn driver ranked in your customers' own words, plus the win-back emails written for you. Money back if it doesn't name your top driver.

or grade your churn free first

Not Churnkey or Baremetrics. They stop the cancel or count it on a dashboard. This tells you why it happened, in your customers' own words, with the win-back emails already written. Different job. Many founders run both.

A sample of what the audit looks like

ICP:Grade:
Top driver
Pricing-value mismatch32% of cancellations
“I liked the product, but I could not justify the monthly cost.”
False signal

Feature requests look loud in support tickets, but they only appear in 8% of cancellation feedback.

Fix this week

Rewrite the pricing-page value framing before lowering the price. Pricing complaints often mean value confusion, not affordability.

Illustrative sample. Modeled on $12K MRR Stripe-only SaaS, no CS team.

Sample re-renders based on keywords in your paste. Demo only; not stored.

Free Grade

$0/month

See how bad your churn actually is.

Grade your churn, see the top driver, ship one fix. 3 analyses a month.

  • 3 analyses per month
  • Churn Health Score (A-F + 0-100)
  • Top driver + one fix to ship
  • CSV + JSON export
  • No credit card required
Get started free

No card. No signup needed for /audit.

Start here

Churn Audit

$499once

Done for you, delivered within 48 hours.

Your customers told you why they left. This is the diagnosis and the win-back emails, written.

  • Every churn driver ranked, with your customers' exact words as evidence
  • Your Churn Health Grade and 0-100 score, with the drivers dragging it down
  • Win-back emails written for your churned customers, ready to send
  • Cancel-flow intercept copy that addresses your number one driver
  • A free re-grade in 30 days to prove the fixes moved the number

Doesn't name your top driver with quotes? Full refund.

$499 credits toward annual for 60 days.

Founder

$950/year

Monitoring, after you know your baseline.

Catch the next churn spike before it costs you a month of MRR.

  • Continuous monitoring: Stripe cancellations pulled automatically
  • Weekly digest with your grade, new drivers, and dollars at risk
  • An alert the moment your Churn Health Score drops
  • Grade history that proves churn is improving
  • PDF reports + email support

No account needed. We'll email you a sign-in link after payment.

30-day money-back guarantee · Cancel anytime

No account needed · Already have an account?

Running multiple products or clients?

Pro is $249/mo or $2,390/yr: unlimited analyses, multiple Stripe accounts, priority support. Multi-workspace, white-label, or 5+ seats too. Email hello@retentioncheck.com and I'll set you up.

Frequently asked

Frequently Asked Questions

What exactly is the $499 Churn Audit?
A done-for-you diagnosis, delivered within 48 hours. You connect Stripe read-only or send your cancellation feedback. You get every churn driver ranked with your customers' exact words as evidence, your Churn Health Grade and 0-100 score, win-back emails written and ready to send, cancel-flow intercept copy, a PDF, and a free re-grade in 30 days. If it doesn't name your top churn driver with customer quotes, full refund.
Why $499, not $9?
Compare it to the alternative, not to software. A retention consultant runs $2,000 to $5,000 and takes weeks. The audit is the same diagnostic work, grounded in your customers' own words, in 48 hours. Cheap tools attract tourists; this is priced for founders serious enough about retention to act on the answer.
Why one-time first, instead of a subscription?
Churn pain is episodic: you notice three cancellations in a week and want a diagnosis now, not another tool to manage. The audit answers that moment. The Founder plan exists for what comes after: continuous monitoring so the next spike never surprises you.
What if the audit isn't useful?
Full refund. If it doesn't name your top churn driver with your customers' own quotes, email me and I refund you completely, no questions. You keep the win-back emails either way.
How is this different from Churnkey or Baremetrics?
They intervene at the cancel screen or count your churn on a dashboard. RetentionCheck explains it: why trust broke, in your customers' own words, with the win-back emails already written. Different job. Many founders run both.
What kinds of feedback can I analyze?
Any cancellation or churn feedback, survey responses, support tickets, app store reviews, or free-text feedback. Paste it directly, upload a CSV, or connect Stripe and we pull cancellation reasons automatically.

Stop guessing why they cancel.

$499 once for the full audit. $950 a year to never be surprised again. The free grade takes 60 seconds.

or grade your churn free first

Money-back guarantee · the free grade needs no card

Built solo by Brian Farello. One founder, one Stripe account, one inbox. hello@retentioncheck.com answers within 24h. No support team to route through.