Zapier
Grade CChurn Health Score: 54/100
Task-based pricing and free tier limit cuts drive Make and n8n migration. AI push reads as scope creep.
Public Signals
- ·Task-based pricing model frequently cited as a primary churn driver
- ·Free tier task limit reductions drove migration to Make and n8n
- ·AI agent feature push viewed as away from core 'connect two apps' simplicity
Share this grade
Pre-written for X and LinkedIn. The card preview renders Zapier's grade automatically.
Show off your grade
Embed this badge
Drop it on your site, README, or pitch deck. Auto-updates when Zapier's grade changes.
your-site.com
Live preview
<a href="https://retentioncheck.com/churn-index/zapier" target="_blank" rel="noopener"><img src="https://retentioncheck.com/churn-index/zapier/badge.svg" alt="Zapier Churn Health Score: 54/100 grade C" width="360" height="104" /></a>Paste anywhere HTML works (sites, blogs, docs).
The Weekly Churn Teardown
One public SaaS churn teardown every week.
Go deeper
I graded Zapier. Want the same teardown on your churn?
The full teardown ranks every churn driver by lost MRR, pulls the exact cancellation quotes behind each one, and hands you a fix playbook plus a Loom walking through your numbers. Founders at your MRR typically pay $497 to $997 for this kind of analysis.
Get the full teardown ($497)Delivered within 24 hours. One-time, no subscription.