Jira
Grade FChurn Health Score: 32/100
Atlassian Cloud price hikes plus 1,600-person layoff round mean fewer features per dollar in 2026.
Public Signals
- ·Persistent UX complaints across engineering communities
- ·February 2026 Data Center pricing increased 15%
- ·Enterprise SSO bundling keeps customers locked in despite dissatisfaction
- ·March-April 2026: Atlassian cut approximately 1,600 employees (10% of workforce); final terminations effective April 2 (The Register, TechCrunch)
- ·October 2025: Atlassian Cloud list prices increased - Jira Standard +5%, Premium +7.5%, Enterprise +7.5-10%; Data Center legacy Advantaged pricing +18-40%
Share this grade
Pre-written for X and LinkedIn. The card preview renders Jira's grade automatically.
Show off your grade
Embed this badge
Drop it on your site, README, or pitch deck. Auto-updates when Jira's grade changes.
your-site.com
Live preview
<a href="https://retentioncheck.com/churn-index/jira" target="_blank" rel="noopener"><img src="https://retentioncheck.com/churn-index/jira/badge.svg" alt="Jira Churn Health Score: 32/100 grade F" width="360" height="104" /></a>Paste anywhere HTML works (sites, blogs, docs).
The Weekly Churn Teardown
One public SaaS churn teardown every week.
Go deeper
I graded Jira. Want the same teardown on your churn?
The full teardown ranks every churn driver by lost MRR, pulls the exact cancellation quotes behind each one, and hands you a fix playbook plus a Loom walking through your numbers. Founders at your MRR typically pay $497 to $997 for this kind of analysis.
Get the full teardown ($497)Delivered within 24 hours. One-time, no subscription.