Asana
Grade CChurn Health Score: 56/100
SSO gated behind the most expensive tier. Tier creep for existing enterprise customers.
“Asana put SSO behind the most expensive tier. Compliance forced our hand.”
Public Signals
- ·SSO gated behind most expensive tier (sso.tax famous)
- ·Post-trial feature gating framed as bait-and-switch in reviews
- ·Tier creep: features migrated to new Enterprise Plus for existing customers
- ·22% average negotiation off list price signals pricing page is not real pricing