Logistics SaaS vs RegTech Churn Rate
Side-by-side benchmark comparison, updated March 2026.
RegTech has a lower monthly churn rate (1%) than Logistics SaaS (1.9%), a difference of 0.9 percentage points. RegTech median ARPU is $420 versus $240 for Logistics SaaS.
Head-to-head benchmarks
| Metric | Logistics SaaS | RegTech |
|---|---|---|
| Monthly churn | 1.9% | 1% |
| Annual churn | 20.9% | 11.4% |
| Median ARPU | $240 | $420 |
| Typical customer base | 100-3,000 | 50-1,000 |
Top logistics saas churn drivers
- Shipper reduced volume due to business contraction28%
- Carrier or 3PL offered in-house TMS tool as bundled service25%
- Integration failures with ERP or WMS platform22%
- Product lacked real-time carrier rate shopping14%
Top regtech churn drivers
- Regulatory rule change that product had not yet implemented28%
- Financial institution internalized compliance workflow26%
- Acquisition of customer eliminated the compliance function20%
- Product could not scale to new jurisdiction or regulatory body16%
Why regtech retains better than logistics saas
The 0.9-point gap between RegTech and Logistics SaaS reflects differences in switching cost, value density, and purchase motivation. RegTech customers face higher integration and data-migration friction, which extends tenure. Logistics SaaS tends to have more fragmented alternatives and weaker lock-in. Details in each benchmark page above.
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