DevOps / Infrastructure SaaS vs RegTech Churn Rate
Side-by-side benchmark comparison, updated April 2026.
RegTech has a lower monthly churn rate (1%) than DevOps / Infrastructure SaaS (2.2%), a difference of 1.2 percentage points. RegTech median ARPU is $420 versus $280 for DevOps / Infrastructure SaaS.
Head-to-head benchmarks
| Metric | DevOps / Infrastructure SaaS | RegTech |
|---|---|---|
| Monthly churn | 2.2% | 1% |
| Annual churn | 23.5% | 11.4% |
| Median ARPU | $280 | $420 |
| Typical customer base | 500-15,000 | 50-1,000 |
Top devops / infrastructure saas churn drivers
- Cloud provider launched native equivalent feature30%
- Engineering team built internal tooling to replace vendor24%
- Budget consolidation during hiring freeze or downturn20%
- Competitor offered better integration with existing CI/CD pipeline15%
Top regtech churn drivers
- Regulatory rule change that product had not yet implemented28%
- Financial institution internalized compliance workflow26%
- Acquisition of customer eliminated the compliance function20%
- Product could not scale to new jurisdiction or regulatory body16%
Why regtech retains better than devops / infrastructure saas
The 1.2-point gap between RegTech and DevOps / Infrastructure SaaS reflects differences in switching cost, value density, and purchase motivation. RegTech customers face higher integration and data-migration friction, which extends tenure. DevOps / Infrastructure SaaS tends to have more fragmented alternatives and weaker lock-in. Details in each benchmark page above.
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