Cybersecurity SaaS vs RegTech Churn Rate
Side-by-side benchmark comparison, updated March 2026.
RegTech has a lower monthly churn rate (1%) than Cybersecurity SaaS (1.2%), a difference of 0.2 percentage points. RegTech median ARPU is $420 versus $380 for Cybersecurity SaaS.
Head-to-head benchmarks
| Metric | Cybersecurity SaaS | RegTech |
|---|---|---|
| Monthly churn | 1.2% | 1% |
| Annual churn | 13.6% | 11.4% |
| Median ARPU | $380 | $420 |
| Typical customer base | 100-3,000 | 50-1,000 |
Top cybersecurity saas churn drivers
- Consolidation into SIEM or extended detection platform27%
- Failed to detect a real incident, eroding trust24%
- Compliance audit required a different certified solution21%
- Too complex for internal security team to operate16%
Top regtech churn drivers
- Regulatory rule change that product had not yet implemented28%
- Financial institution internalized compliance workflow26%
- Acquisition of customer eliminated the compliance function20%
- Product could not scale to new jurisdiction or regulatory body16%
Why regtech retains better than cybersecurity saas
The 0.2-point gap between RegTech and Cybersecurity SaaS reflects differences in switching cost, value density, and purchase motivation. RegTech customers face higher integration and data-migration friction, which extends tenure. Cybersecurity SaaS tends to have more fragmented alternatives and weaker lock-in. Details in each benchmark page above.
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