Construction Tech vs DevOps / Infrastructure SaaS Churn Rate
Side-by-side benchmark comparison, updated March 2026.
DevOps / Infrastructure SaaS has a lower monthly churn rate (2.2%) than Construction Tech (2.2%), a difference of 0.0 percentage points. DevOps / Infrastructure SaaS median ARPU is $280 versus $220 for Construction Tech.
Head-to-head benchmarks
| Metric | Construction Tech | DevOps / Infrastructure SaaS |
|---|---|---|
| Monthly churn | 2.2% | 2.2% |
| Annual churn | 23.6% | 23.5% |
| Median ARPU | $220 | $280 |
| Typical customer base | 100-5,000 | 500-15,000 |
Top construction tech churn drivers
- Project completed and company downsized software stack33%
- General contractor mandated a specific platform for the project24%
- Field adoption failed due to mobile and offline limitations22%
- Insufficient integration with estimating or ERP tools13%
Top devops / infrastructure saas churn drivers
- Cloud provider launched native equivalent feature30%
- Engineering team built internal tooling to replace vendor24%
- Budget consolidation during hiring freeze or downturn20%
- Competitor offered better integration with existing CI/CD pipeline15%
Why devops / infrastructure saas retains better than construction tech
The 0.0-point gap between DevOps / Infrastructure SaaS and Construction Tech reflects differences in switching cost, value density, and purchase motivation. DevOps / Infrastructure SaaS customers face higher integration and data-migration friction, which extends tenure. Construction Tech tends to have more fragmented alternatives and weaker lock-in. Details in each benchmark page above.
Want to see how your own churn stacks up against these benchmarks?
Paste cancellation feedback and get your Churn Health Grade in 30 seconds. No signup required.