Construction Tech vs Cybersecurity SaaS Churn Rate
Side-by-side benchmark comparison, updated March 2026.
Cybersecurity SaaS has a lower monthly churn rate (1.2%) than Construction Tech (2.2%), a difference of 1.0 percentage points. Cybersecurity SaaS median ARPU is $380 versus $220 for Construction Tech.
Head-to-head benchmarks
| Metric | Construction Tech | Cybersecurity SaaS |
|---|---|---|
| Monthly churn | 2.2% | 1.2% |
| Annual churn | 23.6% | 13.6% |
| Median ARPU | $220 | $380 |
| Typical customer base | 100-5,000 | 100-3,000 |
Top construction tech churn drivers
- Project completed and company downsized software stack33%
- General contractor mandated a specific platform for the project24%
- Field adoption failed due to mobile and offline limitations22%
- Insufficient integration with estimating or ERP tools13%
Top cybersecurity saas churn drivers
- Consolidation into SIEM or extended detection platform27%
- Failed to detect a real incident, eroding trust24%
- Compliance audit required a different certified solution21%
- Too complex for internal security team to operate16%
Why cybersecurity saas retains better than construction tech
The 1.0-point gap between Cybersecurity SaaS and Construction Tech reflects differences in switching cost, value density, and purchase motivation. Cybersecurity SaaS customers face higher integration and data-migration friction, which extends tenure. Construction Tech tends to have more fragmented alternatives and weaker lock-in. Details in each benchmark page above.
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