Healthcare SaaS vs PropTech Churn Rate
Side-by-side benchmark comparison, updated March 2026.
Healthcare SaaS has a lower monthly churn rate (1.4%) than PropTech (2.5%), a difference of 1.1 percentage points. Healthcare SaaS median ARPU is $320 versus $195 for PropTech.
Head-to-head benchmarks
| Metric | Healthcare SaaS | PropTech |
|---|---|---|
| Monthly churn | 1.4% | 2.5% |
| Annual churn | 15.9% | 26.2% |
| Median ARPU | $320 | $195 |
| Typical customer base | 100-2,000 | 200-8,000 |
Top healthcare saas churn drivers
- EHR or practice management system switch forced migration31%
- HIPAA compliance concerns or audit failure24%
- Budget cuts in hospital or clinic IT19%
- Product lacking clinical workflow integrations14%
Top proptech churn drivers
- Real estate market slowdown reduced transaction volume32%
- Broker or property manager switched firms, losing seat22%
- Product failed to integrate with MLS or property management platform20%
- Platform consolidation by large brokerage or REIT14%
Why healthcare saas retains better than proptech
The 1.1-point gap between Healthcare SaaS and PropTech reflects differences in switching cost, value density, and purchase motivation. Healthcare SaaS customers face higher integration and data-migration friction, which extends tenure. PropTech tends to have more fragmented alternatives and weaker lock-in. Details in each benchmark page above.
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