Consumer subscription churn analyzer

How bad is your consumer subscription churn?

Paste cancellation reasons from your app store reviews, in-app cancel surveys, or email replies. Get a letter grade and named reasons users are leaving.

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forgot I was subscribed lol
$11.99 is a lot when I also pay for Spotify, Netflix, iCloud, YouTube Premium, Duolingo, and half a dozen other things. subscription fatigue is real
honestly just too expensive
been using the free version and its honestly fine, dont need premium
Apple charged me through my Apple ID and I cant even find where to cancel in your app. had to go through settings. annoying
there are free youtube channels that do exactly what this app does for $0
MY DAUGHTER SIGNED ME UP ON ACCIDENT AND YOU CHARGED ME FOR 3 MONTHS BEFORE I NOTICED
got laid off, cutting every sub I dont absolutely need
the app has been crashing every morning since the March update. I cant open it without it force closing twice first
stopped using it
Headspace has better content for meditation and Duolingo is better for language. you're kinda mid at both
I travel a lot and the offline mode barely works, downloads just disappear after a week
price
just not using it enough to justify the cost tbh. maybe 2x a month
switched to the annual plan somewhere else cause its cheaper
the new UI update is honestly awful, why did you move the library tab. I cant find anything anymore
cant cancel through the app had to email support and it took 4 days to actually process. sketchy
got pregnant, brain is mush, cant focus on anything right now
I was on the $7.99 legacy price and you bumped me to $11.99 with a tiny email I missed. feels scammy
the ads in the "premium" tier?? I thought premium meant no ads. wtf
I prefer the competitor's recommendation algorithm. yours just keeps showing me the same 20 things
moved and my new place has terrible wifi, streaming keeps buffering
wife and I were sharing one account but you capped it at 1 device now. not paying for 2 subs
too many notifications, I turned them all off and then obviously forgot the app existed
honestly great app just not a priority right now
content library feels smaller than it was a year ago, pretty sure you removed a bunch of stuff I had saved
I realized I was paying for this AND a very similar app and I only use the other one
my free trial ended and I didnt realize I'd be charged the same day. would appreciate a reminder email next time

How bad is your consumer subscription churn?

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