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Design

Figma

Churn Signal Rank: #5 of 26

67
of 100
D

Public signals driving this score

These are publicly-observable signals. We do not have access to any company's private churn data.

  • March 2025 pricing increase of 33% on Professional plan ($15 to $20 per month)
  • Penpot 'I stopped using Figma' HN thread hit 632 points
  • Third material pricing change in as many years erodes trust
  • Bundled Full Seat forces non-users of Dev Mode, FigJam, Slides to subsidize

Full teardown available

We pulled public complaints about Figma and ran them through RetentionCheck. The full teardown includes verbatim quotes, severity-ranked drivers, and source links.

Read the Figma teardown

Think this score is wrong?

If you're a founder, product leader, or customer of Figma and disagree with the signals driving this score, submit an appeal. We publish substantive responses on this page.

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Churn Signal Index is a public-signal estimate, not actual churn data. Methodology: Hall of Fame overview.