Skip to main content
Back to Hall of Fame

Dropbox vs Loom

Head-to-head Churn Signal Index comparison. Higher index means more churn signals in public data.

Verdict

Loom has a lower Churn Signal Index (54) than Dropbox (61), a difference of 7 points. Loom has a modest public-signal edge, but both are within the same overall tier.

Dropbox signals

  • iCloud and Google Drive competition continues to pressure Dropbox
  • Feature sprawl (Dropbox Paper, HelloSign bundling) creates pricing confusion
  • Storage-only use cases increasingly served by free tiers elsewhere

Loom signals

  • Atlassian acquisition creates uncertainty among loyal users
  • Free tier video length restrictions tightened
  • Competition from native OS screen-record tools erodes ceiling

Run a churn analysis on your own SaaS cancellation data:

Try RetentionCheck free