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Project Management

Asana

Churn Signal Rank: #11 of 26

59
of 100
D

Public signals driving this score

These are publicly-observable signals. We do not have access to any company's private churn data.

  • SSO gated behind most expensive tier (sso.tax famous)
  • Post-trial feature gating framed as bait-and-switch in reviews
  • Tier creep: features migrated to new Enterprise Plus for existing customers
  • 22% average negotiation off list price signals pricing page is not real pricing

Full teardown available

We pulled public complaints about Asana and ran them through RetentionCheck. The full teardown includes verbatim quotes, severity-ranked drivers, and source links.

Read the Asana teardown

Think this score is wrong?

If you're a founder, product leader, or customer of Asana and disagree with the signals driving this score, submit an appeal. We publish substantive responses on this page.

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Churn Signal Index is a public-signal estimate, not actual churn data. Methodology: Hall of Fame overview.